> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Payout Schedule & Stripe Setup

- **Setup:** complete Stripe Connect onboarding, link your bank account, and submit a Form W-9. Payouts can't be released until this is done.
- **Schedule:** payouts go out **every two weeks**. Each payout includes all of your sales since the last payout, up to and including the day before the payout date. For example, an order placed the day before a payout date is included in that payout.
- **Holidays:** if a payout date falls on a federal or bank holiday, the payout goes out the next business day.
- **Returns after payout:** if a sale is refunded, returned, or charged back after it's been paid out, the amount is deducted from your next payout.
- **Bank timing:** how long the deposit takes to reach your bank after a payout is issued depends on Stripe and your bank.
- **If Stripe is down:** we can pay by Zelle or paper check once you submit a Payout Designation Form. Without the form, your payout waits for Stripe. Reissuing a check because of wrong payee details costs $15.
- **Delays** caused by Stripe, software errors, or verification holds aren't our liability; we release the payout as soon as the issue is resolved.
- **Location:** you must be in the United States with a U.S. Stripe account. All amounts are in U.S. dollars.