Ending Your Membership: Termination & Move-Out
- We may end your membership immediately for cause (such as non-payment, theft, harassment, prohibited items, off-platform sales, subleasing, or other material breach) or with 30 days' notice without cause.
- You may end your membership immediately, with no early exit charge and a prorated refund, if we fail to provide your space (in-store) or access to the Vendor Hub, POS, or payouts for 14 or more days in a row and don't fix it within 7 days of your written notice.
- Move-out: in-store vendors remove all inventory, fixtures, signage, and totes by the last day of the final paid period.
- Abandoned property: we email and mail a notice. Anything not collected within 30 days of that notice is considered abandoned and may be sold, donated, or discarded. Sale proceeds go first to any balance and storage costs, and the rest is paid to you.
- Final balance: anything you owe (fees, repairs, chargebacks) is invoiced and due within 14 days. We may hold your inventory until the balance is paid.
Updated on: 10/24/2026
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