Articles on: In-Store Operations

Semi-Annual Inventory Counts

Twice a year we hold an inventory count so every vendor's stock is accurate in the store and online.


  • When: count periods and time slots are announced at least 30 days ahead in the Vendor Hub and Circle, and by email.
  • Your time slot: we'll either assign you a slot or open a sign-up form where you choose one. Each slot has a limited number of vendors.
  • What to do: come in at your slot and count the items on your display and in your storage totes.
  • Can't make it? Ask to reschedule at least 7 days before your slot (subject to availability), send someone you trust in your place, or have our staff do the count for a $50 Inventory Count Fee.
  • Missed count: if you miss your slot without rescheduling, a $25 Missed Count Fee applies, and your unverified items may come off the website until your count is done.
  • Online-Only vendors: confirm your on-hand quantities in the Vendor Hub during each count period instead.


Fees are invoiced and due within 14 days. See Section 8.9 of the Vendor Agreement.

Updated on: 10/24/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!