Upgrading or Downgrading Your Plan

• Request a change in the Vendor Hub.
• Upgrades take effect immediately, prorated for the rest of the month.
• Downgrades take effect on your next billing date.
• On a 3-, 6-, or 12-month term, you can upgrade anytime but can't downgrade until the term ends.
• If your new tier doesn't fit your current space, you have 7 days to relocate, downsize, or remove items.
• A new tier's overage threshold applies from the month the upgrade takes effect.

Updated on: 10/24/2026