Refunds, Chargebacks & Taxes

• Refunds and chargebacks are deducted from pending payouts, even after you leave. Each formal card chargeback or dispute carries a $25 fee.
• Sales tax: as a marketplace facilitator, we collect and remit sales tax on sales through our POS and online store. You're responsible for any tax we aren't required to collect, including in your home state. We can provide our Colorado sales tax account number on request.
• Income tax: you handle your own income taxes. Without a verified tax ID (SSN, EIN, or TIN) in Stripe, federal backup withholding (currently 24%) may apply.
• 1099-K: where required by the IRS, Stripe issues your 1099-K, available in your Stripe account.
• Audits: if asked during a state or local tax audit, provide transaction records or exemption certificates within 14 days.

Updated on: 10/24/2026