Payout Schedule & Stripe Setup
Setup: complete Stripe Connect onboarding, link your bank account, and submit a Form W-9. Payouts can't be released until this is done. Schedule: payouts go out every two weeks. Each payout includes all of your sales since the last payout, up to and including the day before the payout date. For example, an order placed the day before a payout date is included in that payout. Holidays: if a payout date falls on a federal or bank holiday, the payout goes out the next businessFew readersRefunds, Chargebacks & Taxes
Refunds and chargebacks are deducted from pending payouts, even after you leave. Each formal card chargeback or dispute carries a $25 fee. Sales tax: as a marketplace facilitator, we collect and remit sales tax on sales through our POS and online store. You're responsible for any tax we aren't required to collect, including in your home state. We can provide our Colorado sales tax account number on request. Income tax: you handle your own income taxes. Without a verified tax IDFew readersHow Commissions Work
Rate: your tier's commission (see the Plan Schedule) is charged on the sale subtotal, which is the item price before sales tax and shipping. Your own discounts: if you run a sale or coupon code, commission is still calculated on the original, pre-discount price. Store-wide promotions: when we run a promotion and absorb the discount, you're paid on the full retail price. The discount may briefly show against your sales at checkout; we correct it the following Monday (or next busFew readersTier Overage Commission
Each tier is built for a monthly sales range. If your gross sales in a calendar month go over your tier's threshold, an extra 2% applies to that whole month's gross sales. Tier Monthly threshold Hobbyist $500 Starter $1,500 Growth $2,500 Scale $4,000 Business $10,000 Enterprise, Online-Only, Young Entrepreneurs No overage Example: a Growth vendor who sells $3,000 in April owes an extra 2% of $3,000, which is $60. At $2,000 in May,Few readers