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Articles on:Store Policies and Compliance
Rules every vendor must follow: insurance, prohibited items, cottage foods, recalls, return policies, off-platform sales, conduct and confidentiality.

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  • How To
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  • Store Policies and Compliance
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  • Insurance Requirements
    Coverage: commercial general liability, including products liability, with at least $1,000,000 per occurrence and $2,000,000 aggregate. Additional insureds: in-store vendors name Create Marketplace Co LLC plus each store's owner and property manager (see SP-6 in the Store Policies). Online-Only vendors name Create Marketplace Co LLC. Easiest option: buy through our Thimble partner link and your certificate is sent to us automatically. Outside carrier: upload your CertFew readers
  • Store Policies
    These Store Policies are part of the Vendor Agreement and apply to all in-store vendors unless noted. We may update them with 30 days' notice in the Vendor Hub and Circle, plus a CircleFew readers
  • Prohibited Items & Intellectual Property
    You must own, and have the right to sell, everything you list. These are not allowed: Alcohol CBD, THC, and nicotine products Weapons and ammunition Adult materials Counterfeit or infringing goods Prohibited items are confiscated and the agreement is terminated. If we get a credible infringement notice or cease-and-desist, we may remove the item immediately.Few readers
  • Returns & When We May Override Your Policy
    Your return policy: you can set your own, as long as it's posted at your display (in-store) and uploaded to the Vendor Hub. Otherwise, the store's standard return policy applies. When we may override it: we may refund, exchange, or give store credit when the law requires it or it's needed to fix a customer issue fairly, for example when an item is: defective, damaged, unsafe, or recalled materially different from its listing, label, or desFew readers
  • Cottage Foods, Cosmetics & Product Safety
    Follow the rules for your products: FDA regulations, local health codes, and the Colorado Cottage Foods Act, including labels, ingredient lists, and allergen warnings. Provide permits or test results on request. Cottage foods are sold with our staff as your designated representative, as CDPHE guidance allows. Show every CDPHE-required label and consumer notice, sell only to customers in Colorado, and never ship out of state. Recalls and safety issues: pull any recalled or unsafFew readers
  • Conduct, Confidentiality & Off-Platform Sales
    Professionalism: keep customer messages, order updates, and review replies courteous, prompt, and professional. Zero tolerance: abusive language, harassment, discriminatory remarks, or public disruptions lead to removal, trespass, and termination. No off-platform sales: every sale in the store or through our channels goes through our POS. Cash bypasses or personal payments (Venmo, Cash App, Zelle) mean termination and a $250 charge per occurrence. **Selling elsewhere is fine:Few readers

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